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Patna Store Chandigarh Store
☰ Store Location

Welcome To Patna Store

Frequently Asked Questions

FAQ Topics

Ordering

Q How do I place an order?
Q How will my order be delivered to me?
Q How will I know if order is placed successfully?
Q Do you take orders over phone?
Q I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?
Q How do I check the status of my order?
Q Can I cancel my order?
Q I got a confirmation call for my order. Why is that?
Q Can I place a bulk order for an item(s)?
Q I am placing an order as a gift to my loved one. Will she receive the price tags and invoice?
Q Do you allow Replacements ?
Q Can I add an item to my order after I have placed my order?
Q I am a corporate/ business. Can I place orders with fast2cart.com?

Payments

Q What are the modes of payment?
Q Are there any other charges or taxes in addition to the price shown?
Q Is it safe to use my credit/ debit card on Fast2cart?
Q What is the meaning of cash on delivery?
Q If I pay by credit card how do I get the amount back for items not delivered?
Q Where do I enter the coupon code?
Q How will I get my money back in case of a cancellation or return?

Refund & Cancellation

Q Do you accept return or refund?
Q How will I get my money back in case of a cancellation or return?

Miscellaneous

Q Do you have offline stores?
Q Where can I find currently running offers/ promotions?
Q What do I do if an item is defective (broken, leaking, expired)?
Q I am a corporate/ business. Can I place orders with fast2cart.com?
Q I'd like to suggest some products. Who do I contact?

Registration

Q How do I register?
Q Are there any charges for registration?
Q Do I have to necessarily register to shop on fast2cart?
Q Can I have multiple registrations?

Account Related

Q What is My Account?
Q How do I reset my password?
Q What is My Shopping List?

Delivery Related

Q When will I receive my order?
Q How will the delivery be done?
Q How do I change the delivery info (address to which I want products delivered)?
Q Do you deliver in my area?
Q Will someone inform me if my order delivery gets delayed?
Q What is the minimum order for delivery?
Q Do you do same day delivery?
Q What is Same Day Delivery?
Q Is Same Day Delivery applicable to only a few products or all products?
Q How will I get my money back in case of a cancellation or return?

Customer Related

Q How do I contact customer service?
Q How do I contact customer service?
Q How can I give feedback on the quality of customer service?
Q How do I raise a claim with customer service for any of the Guarantees - Delivery Guarantee, Quality Guarantee?