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All products listed under a particular category may not have the same return/replacement period. Kindly check the respective item's applicable return/replacement policy on the product page for any exceptions to the table below.
Note: For Cancellation or refund please contact us through +91.7070737172 or mail us at support@fast2cart.com / fast2cart.com@gmail.com
| Category | Period | Conditions |
| Grocery & Staples,Household Needs, Personal Care, Breakfast & Dairy, Snacks & Chocolates, Beverages, Noodles, Pasta & Instant, Sauces, Jams & Condiments, Organic & Gourmet, Baby & Kids. | 1 Day Replacement/ Return/Refund | You may return for an exchange within 1 day of delivery, so long as it is unworn, unused, unwashed, without stains, undamaged and with all original tags still attached. |
| Stationery: Pens & Pencils, Markers & Highlighters, NoteBooks, Instrument Box, Erasers & Sharpeners, Drawing Books, Colour Pencils, Water Colours, Wax Crayons, Oil Pastels, Sketch Pens, Rulers & Measuring Tools, Scissors & Cutter Etc. | 1 day replacement | You may return for an exchange within 1 day of delivery, so long as it is unworn, unused, unwashed, without stains, undamaged and with all original tags still attached. |
| Lifestyle: School Uniforms, Shoes, Shocks, Shirts, Pants etc. | 1 day replacement | You may return for an exchange within 2 day of delivery, so long as it is unworn, unused, unwashed, without stains, undamaged and with all original tags still attached. |
| No Returns categories: Greeting Cards, Flowers, Fruits, Vegetables, Gift Cards, Bakery & Sweets. | Same Day Replacement only |
Returns cannot be accepted for these product categories. you may only ask for replacement.
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Returns Pick-Up and Processing
In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.
During pick-up, your product will be checked for the following conditions:
| Correct Product | IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible. |
| Complete Product | All in-the-box accessories (starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present. |
| Unused Product | The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable). |
| Undamaged Products | The product should be undamaged and without any scratches, dents, tears or holes. |
| Undamaged Packaging | Product's original packaging/ box should be undamaged. |
The field executive may refuse to accept the return if any of the above conditions is not met.
For any products for which a refund is to be given, the refund will be processed once the returned product has been received.
- Get in Touch
Do you have a question about your order status or purchase you are considering? - Mail to: support@fast2cart.com
- Phone: +91.7070737172
- Address: Danapur Cantt, Patna India 801503